Cancellations

For cancellations made at least one month (more than 30 calendar days up until 23:59:59 hours of the day before the expected check-in date) or more prior to arrival date, the entire amount will be refunded, less any handling fees (bank fees, commissions, currency exchange fees, etc.), which shall be paid by the client.

If the client wishes to cancel a reservation paid in full (100% of the stay), there will be a cancellation cost which will depend on the number of days prior to the start of the renting period.

  • 30 or more days before the start: 0% of the total amount.
  • Between 16 and 30 days before the start: 30% of the total amount.
  • 15 or less days before the start: 50% of the total amount.

Some reservations may have specific conditions expressly stating the loss of the 100% of the reservation if canceled with less than 7 days until the date of arrival.

We recommend that you purchase travel insurance. Our cancellation policy applies even when the cancellation is due to force majeure.

The right to withdrawal in all bookings: 72 hours to exercise this right, without the need to justify the decision and without incurring any kind of penalty (the client will only be liable for the expenses caused by the returning of goods).

UNDER NO CIRCUMSTANCES will FeelFree refund any booking deposits for cancellations made less than one month (the same or less than 30 calendar days up until 23:59:59 hours of the day before the expected check-in date) prior to arrival date.

These conditions will apply to reservations made directly at FeelFree. If your reservation has been made in another reservation website the cancellation policies that will be applied are those indicated by that website.